Mercedes-Benz Services Malaysia Sdn Bhd appreciates your interest in its products and your visit to this website. Your privacy is important to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us according to Personal Data Protection Laws in Malaysia. Our data protection policy is also based on the data protection policy applicable to Mercedes-Benz Services Malaysia Sdn Bhd.
Collection and Processing of Personal Data
When you visit our web site, our web server automatically records your IP address, the web site from which you visit us, the web pages you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract.
Use and passing on of personal data and limitation of use to specific circumstances
Mercedes-Benz Services Malaysia Sdn Bhd uses your personal data only to the extent necessary for the purpose of technical administration of the website, for customer management, for product surveys, and for marketing.
Personal data is transferred to government authorities only if required under Malaysian law. We have placed our employees, agencies and dealers under a duty of confidentiality.
Freedom of Choice
We would like to use your data to inform you about our products and services and, if applicable, to ask you about them. If you do not wish to take part in any of these activities, you can notify us at any time so that we can exclude your data accordingly. Please refer to the respective website to find further information on the relevant page of the website.
Mercedes-Benz Services Malaysia Sdn Bhd uses so-called social plugins ('buttons') of social networks such as Facebook, Google+ and Twitter.
When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to the respective social networks. Before using these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (please refer to 'Cookies').
Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our web site.
Mercedes-Benz Services Malaysia Sdn Bhd uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.
Right to Information
On written request, Mercedes-Benz Services Malaysia Sdn Bhd or the representative responsible for you will inform you in writing as soon as possible and in accordance with applicable law whether and what personal data relating to you has been stored by us. Should such data be incorrect, we will at your request correct that information for you, also as a registered user you have the option of viewing, deleting or amending your personal data yourself.
If you have any questions about the processing of your personal data, you can contact our Data Protection Officer, who, along with her team, is available should you have any requests for information, suggestions or complaints.
Group Data Protection Officer
Wisma Mercedes-Benz Malaysia
Level 3, 16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong, Selangor
Contact Number: 603-8074 0000