Provider/Privacy Statement

Provider

Mercedes-Benz Services Malaysia Sdn Bhd (1011573-P)
Wisma Mercedes-Benz
Level 3, 16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong, Selangor
Malaysia

Phone:  1-800-88-1133
Contact: Marketing Department
email add: marketing_mbsm@daimler.com

Board of Management: Mr.Jirapong Michel Ponnaz and Mr.Matthew Andre Daniel

Copyrights
Copyright  Mercedes-Benz Services Malaysia Sdn Bhd. All Rights Reserved

 

Legal Notice

Copyrights

Copyright 2018 Mercedes-Benz Services Malaysia Sdn Bhd. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Services Malaysia Sdn Bhd Internet sites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some Internet sites of Mercedes-Benz Services Malaysia Sdn Bhd  also contain material that is subject to the copyright rights of their providers.

Product and Services

Any information on the products and services contained on this Internet site does not constitute a legally binding offer. Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz Services Malaysia Sdn Bhd Internet sites maintained in different countries around the world. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations.

If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Services Malaysia Sdn Bhd and/or a local authorized dealer for the relevant product, for information of current details in your locality.

Trademarks

Unless otherwise indicated, all marks displayed on Internet sites of Mercedes-Benz Services Sdn Bhd are subject to the trademark rights of Mercedes-Benz Services Sdn Bhd, this applies especially to its model name plates, and its corporate logos and emblems.

No Licenses

Mercedes-Benz Services Sdn Bhd has thought to achieve an innovative and informative Internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that Mercedes-Benz Services Sdn Bhd  must protect their Intellectual Property, including their patents, trademarks and copyrights. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Services Malaysia Sdn Bhd’s  Intellectual Property.

No warranties or representations

The information on this Internet site is provided by Mercedes-Benz Services Sdn Bhd  "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.

Links to external sites

This Internet site contains links to external sites, which are not under the control of Mercedes-Benz Services Sdn Bhd.  Therefore we are not responsible for the contents of any linked site. Mercedes-Benz Services Sdn Bhd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz Services Sdn Bhd  of the linked site.

Cookies

Daimler uses cookies to record the preferences of visitors, to enable us to optimize the design of our web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.

Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our web site.

Privacy Statement

Data Protection

Mercedes-Benz Services Malaysia Sdn Bhd  appreciates your interest in its products and your visit to this website. Your privacy is important to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us according to Personal Data Protection Laws in Malaysia. Our data protection policy is also based on the data protection policy applicable to Mercedes-Benz Services Malaysia Sdn Bhd.

Collection and Processing of Personal Data

When you visit our web site, our web server automatically records your IP address, the web site from which you visit us, the web pages you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract.

Use and passing on of personal data and limitation of use to specific circumstances

Mercedes-Benz Services Malaysia Sdn Bhd  uses your personal data only to the extent necessary for the purpose of technical administration of the website, for customer management, for product surveys, and for marketing.

Personal data is transferred to government authorities only if required under  Malaysian law. We have placed our employees, agencies and dealers under a duty of confidentiality.

Freedom of Choice

We would like to use your data to inform you about our products and services and, if applicable, to ask you about them.  If you do not wish to take part in any of these activities, you can notify us at any time so that we can exclude your data accordingly. Please refer to the respective website to find further information on the relevant page of the website.

Social plugins

Mercedes-Benz Services Malaysia Sdn Bhd  uses so-called social plugins ('buttons') of social networks such as Facebook, Google+ and Twitter.
When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to the respective social networks. Before using these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (please refer to 'Cookies').

Cookies

Mercedes-Benz Services Malaysia Sdn Bhd uses cookies to record the preferences of visitors, to enable us to optimize the design of our web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.

Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our web site.

Security

Mercedes-Benz Services Malaysia Sdn Bhd uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Right to Information

On written request, Mercedes-Benz Services Malaysia Sdn Bhd or the representative responsible for you will inform you in writing as soon as possible and in accordance with applicable law whether and what personal data relating to you has been stored by us. Should such data be incorrect, we will at your request correct that information for you, also as a registered user you have the option of viewing, deleting or amending your personal data yourself.

If you have any questions about the processing of your personal data, you can contact our  Data Protection Officer, who, along with her team, is available should you have any requests for information, suggestions or complaints.

Group Data Protection Officer

Susheel Kaur

Wisma Mercedes-Benz Malaysia
Level 3, 16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong, Selangor
Malaysia

Contact Number: 603-8074 0000